Search the hundreds of open roles at our portfolio companies.

Product Manager - Payments (Remote Canada and US)



Santa Monica, CA, USA
Posted on Tuesday, January 16, 2024

Job Title: Product Manager - Payments (Remote)

Company: TOOLBX

Location: Canada & US (Remote)


Company Summary

TOOLBX is building a construction materials platform that enables lumber & building material dealers to sell online. We make it easy for independent building suppliers to sell online, manage quotes, accept payments, and communicate with their contractors—all in one platform.

Here’s why it matters:

  • We see an opportunity for small businesses to compete alongside larger organizations. Our platform brings the big and the small of the supply chain for construction together.
  • Over half of the world’s solid waste comes from building and construction. We see an opportunity to drive planned orders and an on-demand supply chain to support buying only when you need it.
  • Most construction projects are either over budget or over time because contractors can’t optimize their material spending and are slow to compile invoices.
  • The most significant purchase for any individual or family will likely be their home.
  • TOOLBX helps make construction projects more efficient. We’re focused on material procurement, and we’re still in the first inning. You could be one of the early people that shape our strategy

About The Role

We are seeking a dynamic and experienced Product Manager to join our growing team at TOOLBX. As the Product Manager for Payments, you will play a crucial role in enhancing and optimizing our payment systems, ensuring a secure, efficient, and user-friendly experience for our customers.


  • Payment Product Strategy:
    • Develop and implement a comprehensive payment product strategy aligned with TOOLBX's overall business objectives.
    • Analyze market trends, customer feedback, and industry best practices to identify opportunities for improvement and innovation in the payment domain.
  • Feature Development:
    • Collaborate with cross-functional teams, including engineering, design, and operations, to define and prioritize payment-related features and enhancements.
    • Lead the end-to-end product development process, from ideation to delivery, ensuring timely and high-quality releases.
  • User Experience:
    • Focus on creating an intuitive and seamless payment experience for both customers and suppliers.
    • Conduct user research and gather feedback to continuously improve payment workflows and resolve any pain points.
  • Data-Driven Decision Making:
    • Utilize data analytics and key performance indicators to make informed decisions and measure the success of payment-related initiatives.
    • Monitor and analyze user behavior, conversion rates, and other relevant metrics to drive continuous improvement.
  • Compliance and Security:
    • Stay informed about industry regulations and compliance standards related to payments.
    • Collaborate with the legal and security teams to ensure that payment processes adhere to relevant regulations and maintain a high level of security.
  • Relationship Management:
    • Establish and maintain relationships with external payment partners, financial institutions, and other stakeholders.
    • Collaborate with third-party vendors to integrate new payment solutions and technologies.


  • Bachelor's degree in Business, Computer Science, or a related field; MBA is a plus.
  • Proven experience (5+ years) as a Product Manager, preferably in the payments domain.
  • Strong understanding of payment systems, financial technologies, and industry trends.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.
  • Strong familiarity with agile development methodologies.
  • An entrepreneurial focus - you’re comfortable working with ambiguity, and know how to get things done

Why Join Us?

  • Competitive compensation with opportunity for growth and equity
  • Annual team event
  • TOOLBX Swag to rock.
  • Gain experience with a fast-growing start-up
  • Opportunity to make a HUGE impact in the trillion dollar construction industry
  • Comprehensive benefits plan
  • Outstanding company culture

Terms Of Employment

  • Full-time, Permanent


  • Our team works remotely distributed across North America

How to Apply:

If you are a passionate Product Manager seeking an exciting opportunity to make a significant impact in the construction industry, please visit our website at to apply. We look forward to reviewing your application and connecting with you soon.

Note: Only selected candidates will be contacted for an interview. TOOLBX is an equal opportunity employer committed to diversity and inclusion in the workplace.