Job Locations US

ID

2024-1641

Category

Engineering

Position Type

Regular Full-Time

Suzy puts the voice of the consumer at your fingertips. Whether you’re a novice or an expert researcher, our platform brings advanced tools together with the highest quality audience to deliver insights in minutes. Some of the biggest brands in the world use Suzy to deliver breakthrough products and experiences backed by data-driven decisions. Learn more at www.suzy.com.

The Senior Technical Project Manager is responsible for the day-to-day management and smooth operation of software delivery across all Suzy products. The role manages both technical and software development projects within our R&D organization, working with our Product, Engineering, Foundation, EXD, and BA teams. This role reports to the Director of PMO

• Manage full SDLC for technical and software development projects, from planning through launch
• Own Project Management tools, project plans, and project artifacts
• Facilitate all project ceremonies as required by project, including but not limited to daily standups, weekly refinement meetings, sprint planning/kickoff/retrospectives, status meetings, and monthly updates
• Own creation of standard meeting pre-reads, action items, follow-up notes, risk register, and other project communication artifacts to ensure alignment across teams and stakeholders.
• Work cross-functionally with product managers, designers, engineers, support, operations, and others to evolve the project teams and their organizational structure
• Adhere to PMO standards and best practices, owning the implementation and management throughout projects and teams.
• Own the standardization of project documentation with other project managers and evolve as needed to fulfill the business needs
• Manage reporting on project KPIs
• Work with resource teams to ensure balanced coverage of projects, ensuring that risks on capacity or over-capacity resources do not interfere with projects - coordinate with team leadership and other project managers as needed to re-balance and communicate impact, escalating as necessary.
• Identify opportunities for operational improvement within our R&D organization and help to drive solution definition, present solutions, and effort/teams required to the Director of PMO for prioritization and implementation
• Facilitate communication with leadership and other key strategy stakeholders, including regular reports and strategy progress meetings

• 7+ years of experience in managing technical projects
• Experience working on projects and with teams that are highly technical, including foundation/infrastructure upgrades/maintenance, security & compliance, backend architecture planning & execution, and software delivery with heavy emphasis on backend integrations.
• Proficiency in various project management methodologies (Agile, Waterfall, Hybrid, Lean, etc.) and their appropriate application.
• Skill in examining and re-engineering project lifecycle operations and procedures, formulating best practices, and developing and implementing new strategies to improve efficiency.
• Preferred experience with JIRA, Microsoft Project, Azure DevOps, and other project/work management tools
• Demonstrated ability to get buy-in from stakeholders and handle change management while communicating effectively across the org
• Possess a thoughtful leadership mindset; operate tactfully and effectively
• Ability to effectively coordinate and guide a large, diverse team of product managers, designers, engineers, and stakeholders to deliver projects
• Extensive experience developing short and long-term plans and managing program-level dependencies.

Benefits:

• We take care of our employees and their families. We have generous health, dental, and vision benefits, and our 401K plan vests immediately
• A friendly, fun, and collaborative work environment that allows for frequent exposure to new initiatives, cross-functional stakeholders, and new ways of working
• The opportunity to make an immediate impact as a part of a fast-growing company
• The target base compensation for this role is $127,500 - $150,000 / yr.

Suzy is an equal-opportunity employer. We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work.

Suzy is committed to protecting its customers, employees, partners, and the company as a whole, from damaging acts that are intentional or unintentional. Effective security is a team effort involving the participation and support of every user who interacts with company information/data and systems. It is the responsibility of each individual to help protect company information assets.

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