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Sr Quality and Policy Manager

Lending Club

Lending Club

Quality Assurance
Multiple locations
Posted on Sep 4, 2024

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

The Standard Setting Office (SSO) of LendingClub Bank’s Enterprise Compliance Office (ECO) supports policies and procedures, training, and testing across ECO functions (including Quality Assurance (QA) and Compliance Testing of enterprise processes). The SSO is seeking an experienced compliance professional to support its efforts.

We are looking to hire a Quality and Policy Senior Manager to support the Bank’s ECO program. In this key role, you will be responsible for supporting the development and maintenance of ECO policies and procedures, as well as managing additional efforts surrounding training and testing and monitoring. This position will report to the Sr Director, FCC Quality and Policy.

What You'll Do

  • Develop, revise, socialize, maintain, and publish ECO policies and procedures as necessary
  • Support investigative unit(s) and compliance SMEs by providing and advising on quality standards
  • Develop and maintain training programs for ECO employees
  • Monitor and assist with the development of risk appetite metrics and other key risk and performance indicators specific to the ECO functions
  • Compile and provide regular reporting to ECO leadership of Compliance Testing and QA testing results, trends, and risks
  • Collaborate with ECO team members in initiatives to strengthen, develop, and support policies and procedures related to ECO or BSA/AML and sanctions compliance activities
  • Provide support for other ECO related initiatives and activities as needed, including internal and external audits or regulatory exams, training and strategic projects
  • Provide leadership support for QA and Compliance Testing teams

About You

  • 6+ years of regulatory compliance or BSA/AML and sanctions experience, including experience in a quality control (QC), QA, or internal audit capacity with a regulated financial institution
  • Extensive knowledge of regulatory compliance regulations and/or BSA/AML laws and regulations
  • Excellent verbal and written communication, as well as presentation skills with strong interpersonal skills to successfully influence strategic initiatives at all organizational levels
  • Passion for driving change, with an ability to navigate multiple high and sometimes competing priorities
  • Strong understanding of regulatory compliance regulations, financial crimes compliance, testing and monitoring (including transaction monitoring), and/or BSA/AML processes, including Know Your Customer (KYC), is required.
  • Bachelor’s degree in a related field; or equivalent work experience

Work Location
San Francisco, Lehi, or New York

We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays, and Thursdays.

Time Zone Requirements
Local hours (PT, MT, ET)

Travel Requirements
If you need to travel for work, LendingClub will cover your travel related expenses.

Compensation
The target base salary range for this position is 102,000-150,000. The position is also eligible to receive a bonus (which is based on company performance, employee performance and eligible earnings), equity, and benefits. Our salary ranges, other compensation and benefits offered are determined by role, experience level and location.

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

#LI-Hybrid
#LI-AW1


LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].