Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

Reporting to the Fraud Manager, the Fraud Analyst will provide fraud mitigation support through the utilization of analytic tools for fraudulent trend recognition, identifying and preventing potential fraud on customer applications and accounts. The Fraud Analyst should work closely with the Bank's Fraud Manager to detect and mitigate new fraud trends, while aligning with outside departments to optimize the fraud controls and communication in place. The analyst will act as a liaison and primary point of contact to law enforcement and other FIs for investigations and inquiries. The utilization of data & trend identification techniques will be key in decision-making aspects of the position.

What You'll Do

• Perform manual reviews and analysis of new account applications and existing customer accounts, identifying and preventing potential fraud
• Perform alert triage via the Bank’s Fraud Detection software(s), utilizing risk scores and trend analysis in the decisioning of alerts. Manage case management for large scale fraud cases
• Assist the Fraud Manager in ongoing identification of high-risk behaviors of the current customer base
• Assist in the implementation of mitigation strategies (whether technical or procedural) to curb new fraud trends and patterns
• Work closely with Customer Service, Operations and Compliance teams to optimize policies and controls to improve monitoring and due diligence of transactions and consumers.
• Communicate and collaborate between law enforcement, government agencies and financial institutions to prevent fraud related losses as well as provide criminal action or collections of any account causing the Bank a loss
• Work closely with other departments in the identification, management and communication of fraud and ID Theft cases
• Assist with various fraud related duties as needed by the Data Office
• Perform back office functions related to research and resolution of fraudulent activity and applicable reporting
• Support in ongoing bank audits and risk assessments as applicable.

About You

• BS/BA in related field or equivalent job experience
• You have a minimum 1-2 years prior banking experience, preferably in an investigative and analytical role or exposed to fraud-related behavior
• Knowledge of third-party online fraud analytic tools such as Verafin and/or Alloy
• You're proficient in online and internal application research across applicable systems
• You're proficient in reporting and analytical tools utilized by the Bank’s fraud team and Data Office
• You are highly organized and detail oriented; able to effectively multi-task
• Strong computer skills: ability to multi-task & toggle into multiple systems while working with large and confidential data sets
• You have strong written and verbal communication skills
• You're willing to work beyond normal business hours as necessary.

Work Location

Lehi

Time Zone Requirements

Local to area with occasional exceptions

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LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].