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ERM Program Director

Lending Club

Lending Club

Multiple locations
Posted on Friday, May 17, 2024

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

LendingClub Bank’s (the “Bank”) Enterprise and Operational Risk Management (EORM) team is responsible for leading enterprise and operational risk management activities throughout the Bank. This team supports the Bank’s Chief Risk Officer (CRO) by managing all enterprise and operational risk governance activities (e.g., management and board committee governance, policy and training strategy and administration, issue management, operational loss events, and risk and control self-assessments (RCSA)).

We are looking to hire a Director, Enterprise Risk Management to lead the Bank’s enterprise risk management program (ERM) and key governance processes supporting the broader enterprise and operational risk programs. The focus of this role will be to develop, lead, and implement all aspects of the Bank’s ERM program (risk committee governance, risk appetite, policy and procedure governance, training administration, new initiatives management, and corporate insurance) and to drive ERM maturation across the 1st and 2nd Lines of defense (e.g., growing our Business Risk and Internal Controls program). This role may also support other areas of the team, including exam management.

This position will report to the VP, Head of Enterprise and Operational Risk Management, who reports to the Chief Risk Officer. This candidate must have a demonstrated track record for building and executing programs and a strong bias towards driving action.

What You'll Do

  • Develop and oversee all ERM program activities
  • Drive risk committee reporting processes, including managing risk committee agendas, compiling materials, reviewing and providing effective challenge on materials, developing committee materials, and posting materials for executive and board of directors’ distribution
  • Enhance and implement the Bank’s new initiatives framework, including management of the Bank’s product and services inventory, coordinating new initiatives risk assessments, developing new initiatives reporting, and coordinating materials for the bank’s new initiatives risk committee
  • Oversee annual and ad hoc review of the Bank’s risk appetite statements, limits, and metrics for all relevant risk categories; oversee monthly reporting on risk appetite metrics
  • Oversee and facilitate annual enterprise risk assessment for all relevant risk categories and products with stakeholders
  • Oversee the development of the Bank’s annual risk and compliance training plan and oversee the administration of the Bank’s learning management system (LMS)
  • Oversee the Bank’s policy, standards, and procedures governance and administration program, including oversight of the Bank’s policy administration tool
  • Lead the annual corporate insurance process and serve as the central point of contact to the Bank’s corporate insurance inquiries
  • Coordinate and track EORM audit and regulatory exam management responses
  • Coordinate recurring (bi-weekly or monthly) Business Unit and Internal Controls (BRIC) working group (agenda topics, materials, guest presenters)
  • Manage risk acceptance and policy exception processes
  • Support the Bank’s CRO through execution of strategic initiatives, including but not limited to continued maturation of risk programs across 1st and 2nd Lines of Defense, continued enhancement of the Bank’s suite of risk appetite metrics and key risk indicators, and streamlining of committee reporting
  • Support other EORM initiatives as-needed

About You

  • 10+ years of risk management experience in the financial services industry
  • Experience leading teams in business management or risk management functions (1st or 2nd Lines of Defense)
  • Working knowledge of specialized risk areas, including but not limited to operational, compliance, technology, reputational, and credit risk
  • Excellent verbal, written communication, and presentation skills with strong interpersonal skills to successfully influence strategic initiatives at all organizational levels
  • Passion for driving change with an ability to navigate multiple high and sometimes competing priorities
  • Bachelor’s degree or higher in related field

Work Location

San Francisco, Lehi, or New York

We are currently working a hybrid schedule and our teams are in-office Tuesdays and Wednesdays.

Time Zone Requirements

Local hours (PT, MT, ET)

Travel Requirements

If you need to travel for work, LendingClub will cover your travel related expenses.


The target base salary range for this position is 115,000-175,000. The position is also eligible to receive a bonus (which is based on company performance, employee performance and eligible earnings), equity, and benefits. Our salary ranges, other compensation and benefits offered are determined by role, experience level and location.

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.



LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].