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Sr Compliance Technology Strategy and Operations Manager

Lending Club

Lending Club

IT, Legal, Operations
New York, NY, USA
Posted on Thursday, May 16, 2024

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

This role serves as a representative of the compliance organization. You will be responsible for working with stakeholders to define stories that meet users’ needs while adding value to the systems. You will ensure that the product backlog is prioritized so that the team can deliver the most important features in the most efficient way. The position will be working within an agile framework.

What You'll Do

  • Collaborate with stakeholders to understand and incorporate feature requests into the product roadmap, ensuring alignment with business goals and customer needs
  • Manage the product backlog, prioritize items based on value and urgency
  • Work with stakeholders to elicit and document user stories, and define clear acceptance criteria to ensure that deliverables meet customer expectations
  • Define sprint goals and objectives in collaboration with the development team, ensuring alignment with the product vision and roadmap
  • Develop and maintain acceptance tests to validate that user stories and features meet the specified acceptance criteria
  • Coordinate with stakeholders to plan and schedule product releases and upgrades, taking into account dependencies and customer impact Monitor the progress of work during sprints, identify and address any blockers or production issues, and ensure timely resolution to keep the project on track
  • Gather feedback from end users through various channels, analyze preferences and requests, and use insights to inform product decisions and improvements
  • Collect and analyze data from large data sets to identify trends, patterns, and opportunities for optimization
  • Use data-driven insights to drive decision-making and develop innovative solutions to address customer needs and pain points
  • Continuously evaluate and refine the Agile methodology used by the team based on results, feedback, and lessons learned, with the goal of improving efficiency and effectiveness

About You

  • 6+ years of experience working in compliance in a financial institution; Bachelors degree, or equivalent work experience; 3 years experience with SQL; 2 years experience with Tableau or similar data visualization software
  • You have strong organizational skills
  • You have excellent oral and written communication
  • You have strong problem-solving skills
  • You have the ability to translate business asks into technical requirements
  • You have experience with business process modeling and data modeling
  • You are proficient in the use of analytic tools
  • You have a working knowledge of Scrum and Agile Software Development Methodology
  • SAFe or PSPO certification is a plus

Work Location

New York

We are currently working a hybrid schedule and our teams are in-office Tuesdays and Wednesdays.

Time Zone Requirements

Local hours

Travel Requirements

If you need to travel for work, LendingClub will cover your travel related expenses.


The target base salary range for this position is 100,000-155,000. The position is also eligible to receive a bonus (which is based on company performance, employee performance and eligible earnings), equity, and benefits. Our salary ranges, other compensation and benefits offered are determined by role, experience level and location.

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.



LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].