What is the purpose of this role?

At DOOR, we’re committed to building strong financial operations that support our growth and the communities we serve. We’re looking for a detail-oriented Accounts Payable Specialist to help us maintain accuracy, efficiency, and accountability in our vendor payments and internal processes. This role plays a critical part in ensuring timely payments, maintaining financial compliance, and strengthening vendor relationships, all of which are essential to DOOR’s day-to-day success.

What is the role?

As an Accounts Payable Specialist at DOOR, you’ll manage and process vendor invoices, maintain accurate records in NetSuite, and coordinate payments through systems like Bill.com and Navan. You'll ensure that every bill is reviewed, coded, and approved correctly, and that payments are made efficiently and on time. You’ll also play a key role in vendor onboarding, data maintenance, and resolving discrepancies to keep everything running smoothly. This is a great opportunity for someone who enjoys working across departments, solving problems proactively, and bringing structure to fast-paced environments, all while helping DOOR operate with precision and integrity.

This position reports directly to the Accounting Senior Manager.

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

Objectives of this role:

• Support the company in optimizing its financial transactions, systems, and maintaining accurate records.
• Strengthen relationships with vendors and suppliers by ensuring timely and accurate payments.
• Improve and streamline accounts payable processes to enhance efficiency.
• Maintain integrity, accuracy, and confidentiality in financial reporting.
• Ensure compliance with all applicable national and local financial regulations.

Responsibilities:

• Accounts Payable Oversight, Reporting, and Compliance
  • Manage multiple accounts payable inboxes simultaneously, ensuring timely responses and processing.
  • Prepare and present weekly accounts payable aging and unpaid bills reports to Management, highlighting any urgent matters.
  • Reconcile vendor statements and resolve outstanding balances.
  • Support 1099 reporting for the parent company and subsidiaries.
  • Respond to and fulfill ad hoc reporting and information requests from business partners.
  • Maintain open and professional communication with internal stakeholders and vendors.
  • Assist with overflow work from the Accounting Department as needed.
• Vendor Setup and Management
  • Ensure accuracy and completeness of Vendor data in NetSuite.
  • Coordinate with vendors to ensure appropriate documentation prior to entering new vendor into NetSuite
  • Follow-up on outstanding new vendor approvals to facilitate timely payments
  • Maintain accuracy of vendor information between Financial systems and processes.
• Invoice & Payment Processing
  • Enter and manage invoices through Bill.com in accordance with established procedures.
  • Review bills and coordinate with business owners to ensure proper general ledger account and department coding of invoices
  • Coordinate obtaining proper approvals for invoices prior to payment
  • Secure required approvals before scheduling invoices for payment; schedule approved invoices for weekly payment runs.
  • Process payments through vendor portals, initiate wire transfers via banking portals, and process ACH payments for customer refunds as required.
  • Record vendor inventory prepayments in NetSuite and apply bills according to vendor invoices.
• Manage the Employee Travel and Expense Reimbursement system
  • Review transactions to ensure compliance with policy and procedures.
  • Respond to requests related to company credit cards, purchasing cards, and employee expense reimbursements, providing guidance on the Navan platform.
  • Serve as a key member of the team working to enhance and implement new employee expenditure policy.
  • Order new physical cards for employees where needed; ensure proper approval of cards prior to issuance
  • Renew expired p cards as deemed necessary
  • Obtain appropriate documentation for limit increase requests
  • Add delegates to executive accounts as needed
  • Download transaction details and other reports for business units

What do you bring to DOOR?

• Bachelor’s degree, Associate’s degree, or equivalent
• Understanding of basic principles of finance, accounting, and bookkeeping
• Demonstrated experience in accounts payable and procure-to-pay processes.
• Experience with accounting software and online platforms; experience with bill.com, NetSuite, and Navan is a plus
• Excellent time management skills and attention to detail
• Ability to maintain confidentiality of company and vendor information

DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

What is required (travel & physical requirements)?

• Occasional Travel to DOOR locations & talent fairs/conferences.
• This role will be in-person part time (2-3 days a week)

What does DOOR bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, vision and life options, and generous PTO, and an all-of-you, inclusive approach to benefits:

• Parental Leave
  DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
• Flexible Time Off
  We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
• Flexible Working Days
  We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
• Comprehensive Health Coverage
  We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs.
• Life & AD&D Insurance
  DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
• Disability Benefits
  We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working.
• Retirement Planning
  Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals.
• DOOR Equipment Setup!
  Employees get a full setup of hardware from our home line of products as well as FREE monitoring!

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or DOOR:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.