At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As a Sales Manager you will best attract, retain and guide Compass agents while fostering an exceptional company culture. The Sales Manager will act as the primary conduit between the executive team and our agents and will be focused on implementing various sales-related initiatives and policies in alignment with the company’s vision and values. The Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team.
What you will do:
Growth planning & professional development
Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company- or market-updates).
Relay market intelligence from Research team and Business Development targets to agents.
Provide agents with feedback and professional development guidance.
Work with Business Development to produce business support tools for agents and to perform salesforce analytics to ensure agent productions targets are being met.
Develop initiatives to boost agent productivity and reinforce these practices through coaching.
Regular tracking/monitoring of key metrics that drive revenue and increase efficiency
Develop and deliver agent sales targets.
Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention.
Promote positive behavioral attributes & attitudes amongst agents.
Resolve agent issues on an as-needed basis.
Relay on-the-ground market trends from agents to Business Development and Executive team.
Develop and share perspective on future agent management.
Act as conduit between Compass and agents for all Company-wide and agent-specific policy-related matters or updates.
Agent recruiting & pitching new business
Work with Business Development to identify agent candidates.
Lead and provide support to agents in pitching new business opportunities.
Collaboratively working with agent team on sales exclusive presentations and proper market pricing with sellers
Who you are:
In-depth knowledge and proven track record in the leadership areas listed above.
An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor.
A strategic planner with analytical ability, good judgment and strong operational focus.
Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging.
High emotional intelligence; professional and trustworthy with confidential and sensitive information.
Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality.
Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust.
Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication
A commitment to exceed goals that is internal, constant, and self imposed
Educational & Work Experience:
Bachelor’s degree, preferred
Extensive experience in a real estate brokerage, preferably as both a real estate agent and an agent sales manager.
Perks that You Need to Know About:
Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
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